Terms and Conditions
Effective Date: [2025.07.01]
These Terms and Conditions (“Terms”) govern your use of the software services provided by [Creao AI Limited] (“Company,” “we,” “our,” or “us”) through our website and platforms (the “Services”). By accessing or using our Services, you (“you,” “user,” or “customer”) agree to be bound by these Terms.
If you do not agree to these Terms, do not access or use our Services.
1. About Us
We are a company incorporated in Hong Kong with a mission to provide AI-powered software agents to automate workflows and assist with task execution. Our services are available through subscription-based plans.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.
3. Subscriptions and Billing
· Our Services are offered on a subscription basis. Pricing and subscription details are available on our website.
· By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
· All fees are exclusive of any applicable taxes, duties, or levies required by law.
4. Free Trials
We may offer free trials of certain Services for a limited time. After the trial period, you will be charged unless you cancel your subscription.
5. Cancellation and Refunds
· You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle.
· We do not offer refunds for partial billing periods or unused Services unless required by applicable law.
6. Use of Services
You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations. You must not:
· Reverse-engineer or attempt to access source code.
· Use our Services to build a competing product.
· Interfere with or disrupt the integrity or performance of the Services.
7. Intellectual Property
All intellectual property rights in our Services and content remain the exclusive property of [Creao AI Limited] or our licensors. Nothing in these Terms grants you any rights in our software or content, except the limited rights to use the Services under these Terms.
8. Privacy
Our use of your personal information is governed by our Privacy Policy (include a real link to your Privacy Policy).
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages, or loss of profits, data, or business opportunities arising out of or related to your use of the Services.
10. Disclaimers
The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the Services will be uninterrupted or error-free.
11. Termination
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and without liability.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong SAR. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
13. Amendments
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the Services after changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms, please contact us at:
[Creao AI Limited]
[12116, 10/F, YF Life Tower, 33 Lockhart Road Wanchai Hong Kong]
Email: [[email protected]]